Frequently Asked Questions

General Questions

Letter Jackets

Yes, we are the official vendor for several schools many counties. However, we service many other schools for individual orders and teams; both locally and outside of Georgia. We can match your school tradition and colors. Contact us, your school may already be on file for an individual order.

Yes, we currently service schools, colleges and organizations not local and out of state. Contact our office for details on getting your order started and payment options available?

Yes, we do individual or custom patches.  Please contact our office for more details.

Production, depending on the time of your order jacket(s), it takes 6-8 weeks off season. However, during peak season (Sep – Jan) and possible covid delays, it could be 7-9 weeks. Usually you are notified prior to completion when your custom jacket is ready.  it’s best to call for more details.

Yes, we offer a variety of custom letter jackets.  Not only are our jackets available to athletes and scholors for high school and colleges, but also to alumnis, groups, clubs and individuals.  We encourage you to think, design and create your awesome piece of art.  Promote your brand,  spirit,  pride and.or achievements on your back. 

Caps & Gowns

If you are one of our accounts, we will come to the school to take the measurements of your students. However, if you are an individual ordering a cap and gown measurements, measurements can be taken at our office through appointment or contact us.
 
Contact us ASAP in writing prior to graduation by March 1.

Class Rings

We do not sell ultrium (scrape metal) class rings! We sell sterling silver, silver plus, white and yellow gold rings! Our gold rings are available in 10K, 14K, 18K. Our most popular selling rings are sterling silver which consists of 92.3% silver, one of the highest percentages on the market. Thus, a more valuable ring for your money!
 
Call or visit our website for a wide unique selection. We offer several ways to order, schedule an appointment to visit our office, phone orders or online. Contact us for payment options.
 
Yes, use our website for your selection and contact us for ordering details.
 
Yes. Our rings have exclusive warranty and lost insurance. Contact us for details.

Orders & Shipping

Unfortunately, we only ship within U.S. territories.
 
Taking into account the production time to make the order, you should have your item in 2-3 weeks.
 

However, during peak season(September – January) and possible delays due to Covid-19, it can possibly take 7 – 9 weeks.

 
Once you submit your order, you will be able to track your order via FedEx or UPS.
 
You’ll need to contact us as soon as possible to discuss your order.

A Word Of Caution!

Not all other jackets are equal! We have noticed a few companies are trying to copy our styles and combinations, but not able to duplicate quality.  So please make sure it’s Creative Keystrokes to avoid any confusion.  This is one area we specialize best when comparing!  Not to mention the fun and awesome customer service you get with our in-office design!  So let us and our jackets speak for themselves, talk to others and our reputation speak for itself!

HOPE TO SEE OR TALK TO YOU SOON!   THANKS IN ADVANCE!

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    CONTACT INFORMATION

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    Office Hours:
    Monday - Friday: 12am - 6pm EST
    Saturday : 11am - 2pm EST

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    Customer Service
    contact@creativekeystrokes.net
    Frequently Asked Questions

    Due to Covid-19, you may experience some delay with your order. Please book a time with an associate to receive  assistance with your order.

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