Frequently Asked Questions

General Questions

  • WHY CHOOSE CREATIVE KEYSTROKES (CK) OVER OTHER VENDORS?

    You have another choice with us! We are top rate professionals that has share the same experience and are passionate with our dedication, commitment and service to our students, parents, administrators and coaches. We strive to select unique trendy products that help make each student and school stand out. Our strength is the ability to recognize and help enhance the characteristics of each student and/or school for their exciting achievement and ceremony.
  • WHAT OTHER SERVICES TO YOU OFFER?

    We offer business printing and forms for a variety of services. Please visit our website to see the various types of services (business cards, forms, signs, banners, etc.)
  • DO YOU CUSTOM SIGNS AND BANNERS?

    Yes, This email address is being protected from spambots. You need JavaScript enabled to view it. for more details.
  • DO YOU DO YEARBOOKS.

    Yes, we offer an excellent free software and support service. Complete with kits and templates and user friendly functions. This email address is being protected from spambots. You need JavaScript enabled to view it. for more details.
  • Which payment methods are available?

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  • WHEN IS THE BEST TIME TO ORDER MY GRADUATION PRODUCTS?

    The early the better! By placing your order early saves you stress and money! If you are one of our accounts, dates are already set for ordering placement. If you are not, there are three ways to order our products: our website, office, or phone.
  • CAN I ORDER GRADUATION PRODUCTS OR CLASS RING FROM CK IF I’M FROM ANOTHER SCHOOL?

    Yes, if you are not one of our school accounts, YOU HAVE A CHOICE to select graduation products with us.
  • EVERYBODY LOVES MY ANNOUNCEMENTS, HOW DO I ORDER MORE?

    Since we already have printed your announcements, contact us for additional announcements. However, it’s best to have a close count with original order.
  • CAN I PLACE A LATE ORDER(S) WITH CREATIVE KEYSTROKES?

    Yes, whether you are one of our accounts or not, you can still order late graduation items with us.
  • WHAT IS THE DEADLINE FOR ORDERING ANNOUNCEMENTS?

    Creative Keystrokes can print announcements up to 3 weeks before graduation. Best time is usually October thru March. If you are one of our school accounts, we may have overruns still available. If you are not, we offer personalized announcements. These are our most popular for individual orders, they are personalized and does not require additional purchase of name cards.
  • DO YOU DO PHOTO ANNOUNCEMENTS?

    Yes, we were one of the FIRST to print photo announcements for our schools in 2002. We have several unique selections available for high school and college students seeking this choice. Please visit our website and contact us for details.

Letter Jackets

  • MY SCHOOL IS NOT CURRENTLY ONE OF YOUR ACCOUNTS, CAN I STILL ORDER A LETTER JACKET WITH CK?

    Yes, we are the official vendor for several schools many counties. However, we service many other schools for individual orders and teams; both locally and outside of Georgia. We can match your school tradition and colors. Contact us, your school may already be on file for an individual order.
  • CAN I ORDER A JACKET/PATCHES IF I’M NOT LOCAL OR OUT OF STATE?

    Yes, we currently service schools, colleges and organizations not local and out of state. Contact our office for details on getting your order started and payment options available?
  • CAN YOU DO PATCHES?

    Yes, we do separate or custom patches. Please contact our office for more details.
  • WHEN WILL MY JACKET BE READY?

    Depending on the season you order your jackets, it takes 4-6 weeks off peak. However, during peak season (Oct- Jan) it will take longer about 7-9 weeks. You will be contacted within a week of final production when your jacket will be ready. So, please call for more details.
  • DO I HAVE TO BE AN ATHLETE TO ORDER A JACKET?

    No! We offer a variety of custom letter jackets. Depending on your school? We have some traditional schools that offer jackets for varsity students only. Majority of schools/colleges encourage students to wear jackets to promote school spirit and pride. But your award letter does have to be earned as a participant.
    We do have individual orders for students that are non-athletes and want to promote their academic clubs, fraternities, sororities and other activities instead. This option is available to you!

Caps & Gowns

  • HOW DO I GET MEASURED FOR CAP AND GOWN?

    If you are one of our accounts, we will come to the school to take the measurements of your students. However, if you are an individual ordering a cap and gown measurements, measurements can be taken at our office through appointment or contact us.
  • WHAT HAPPENS IF I DO NOT GRADUATE?

    Contact us ASAP in writing prior to graduation by March 1.

CLASS RINGS

  • WHAT ARE YOUR CLASS RINGS MADE OF?

    We do not sell ultrium (scrape metal) class rings! We sell sterling silver, silver plus, white and yellow gold rings! Our gold rings are available in 10K, 14K, 18K. Our most popular selling rings are sterling silver which consists of 92.3% silver, one of the highest percentages on the market. Thus, a more valuable ring for your money!
  • HOW DO I ORDER A CLASS RING FROM CREATIVE KEYSTROKES?

    Call or visit our website for a wide unique selection. We offer several ways to order, schedule an appointment to visit our office, phone orders or online. Contact us for payment options.
  • CAN I ORDER A RING FROM OUT OF STATE?

    Yes, use our website for your selection and contact us for ordering details.
  • DOES YOUR RINGS HAVE INSURANCE AND/OR WARRANTY?

    Yes. Our rings have exclusive warranty and lost insurance. Contact us for details.

Orders & Shipping

  • Do you ship internationally?

    Unfortunately, we only ship within U.S. territories.
  • How long will my order take to arrive?

    Taking into account the production time to make the order, you should have your item in 2-3 weeks.
  • Can I track my order?

    Once you submit your order, you will be able to track your order via FedEx or UPS.
  • How can I change my order?

    You'll need to contact us as soon as possible to discuss your order.

Do you still have questions left?

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